These Terms and Conditions (the "Terms") govern your use of https://app.supersparks.io/ (the "Site") and any Supersparks applications ("Apps") offered through it. The Site and Apps are owned and operated by Supersparks Apps Ltd., a company incorporated in British Columbia, Canada.
By using the Site or any of our Apps, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use the Site or Apps.
Note: These Terms contain a dispute resolution clause that affects your legal rights. Please read the Dispute Resolution section carefully.
All content published on the Site — including but not limited to text, images, logos, documents, and downloadable files — is the property of Supersparks Apps Ltd. and may not be reproduced, distributed, or used without our prior written permission.
By using the Site and Apps, you agree to use them lawfully and not to:
We reserve the right to limit, suspend, or terminate your access to the Site or Apps if we determine that you are in violation of these Terms or applicable law. We also reserve the right to take any legal action necessary to prevent continued misuse.
When you create an account on the Site, you agree to:
We reserve the right to suspend or terminate accounts that are used in violation of these Terms or applicable law.
The following products are currently available through the Site:
All product descriptions and pricing displayed on the Site are as accurate as possible. We reserve the right to modify, reject, or cancel any order where necessary. If we cancel an order that has already been paid, we will issue a full refund for that payment.
The Site may reference or integrate with third-party tools and services (including but not limited to Webflow, Memberstack, and Outseta). We cannot guarantee the availability, quality, or accuracy of third-party services, and we are not liable for any disruption or failure caused by those third parties.
New installations include a 7-day free trial. During the trial, the App can be used on custom (non-.webflow.io) domains. At the end of the trial period, the App will stop functioning on custom domains until a paid subscription is activated. The App will continue to work on Webflow staging (.webflow.io) domains at no charge. The free trial ends automatically after 7 days — no cancellation is needed.
Subscriptions are billed on a recurring basis and renew automatically at the end of each billing period. You will continue to be charged until you cancel your subscription.
To cancel, log in to the Stripe customer portal via your account settings. Cancellation takes effect at the start of the next billing period. For example, if your subscription renews on the 5th of the month and you cancel on the 7th, your subscription will not renew the following month and you will retain access until the end of the current period.
We offer refunds on the most recent payment only, provided the refund is requested within 48 working hours of that payment being processed. Payments from prior billing periods are not eligible for refund. To request a refund, please contact us at hello@supersparks.io within the eligible window.
We reserve the right to change our subscription pricing at any time. Where pricing changes affect existing subscribers, we will provide at least 30 days' notice by email before the new pricing takes effect.
We accept credit card payments via Stripe. By providing your payment information, you authorise Supersparks Apps Ltd. to charge the applicable fees to your chosen payment method. If we believe a payment has violated any law or these Terms, we reserve the right to cancel or reverse the transaction.
When your subscription ends or your account is cancelled, your comment content will stop loading on custom domains. Your data is not automatically deleted — you may request a full export of your content at any time by emailing hello@supersparks.io. We will respond to export requests within a reasonable timeframe.
We collect and process data as necessary to provide the Supersparks Apps. This includes account information, usage data, and user-generated content submitted through the Apps.
Where you enable integration with third-party membership platforms such as Memberstack or Outseta, Supersparks will collect and store the user IDs and email addresses of your site's members. This data is used solely for content attribution and to enable membership-gated features within the App. This integration can be disabled at any time from your account settings, and you may request deletion of any stored member data by contacting us at hello@supersparks.io.
We do not sell or share personal data with third parties for commercial purposes. Our business model is subscription-based, and we have no commercial interest in monetising your data or that of your users. Data is processed solely to deliver the service.
To the fullest extent permitted by law, Supersparks Apps Ltd. and its directors, officers, employees, and affiliates will not be liable for any loss, damage, claims, or expenses — including legal fees — arising from your use of the Site or Apps.
Except where prohibited by law, you agree to indemnify and hold harmless Supersparks Apps Ltd. and its directors, officers, employees, and affiliates from any claims, losses, damages, liabilities, and expenses arising from your use of the Site or Apps or your violation of these Terms.
Where consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms will not limit your rights under that legislation. In the event of a conflict, the mandatory provisions of applicable consumer protection law will prevail.
If a dispute arises between you and Supersparks Apps Ltd. that cannot be resolved through informal discussion, both parties agree to first attempt resolution through non-binding mediation, and if mediation fails, through binding arbitration. The arbitrator's decision will be final. Any mediator or arbitrator must be a neutral party acceptable to both sides, and costs will be shared equally.
Nothing in this clause prevents either party from pursuing action in small claims court, or from seeking injunctive relief or remedies for intellectual property infringement.
These Terms are governed by the laws of the Province of British Columbia, Canada.
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be removed and the remaining Terms will continue in full force and effect.
We may update these Terms from time to time to reflect changes in how we operate or to maintain compliance with applicable law. We will notify you of material changes by email or by posting a notice on the Site. Continued use of the Site or Apps after changes take effect constitutes your acceptance of the updated Terms.
By creating an account, you agree to receive emails from Supersparks Apps Ltd. relating to product updates, new feature announcements, and promotional offers. You will also receive automated email notifications for activity on your site (such as new comments), based on the notification settings configured in your account. You can unsubscribe from marketing emails at any time via the unsubscribe link in any email we send.
If you have any questions about these Terms, please contact us:
